DENTRON LTD: PRIVACY AND FAIR DEALING POLICY

1. When we ourselves are customers we expect our suppliers to deal with us fairly, honestly, understandingly, courteously, transparently and promptly, and we use our very best endeavours to treat our own customers in the same way.

2.  Likewise, we respect your privacy as we value our own as individuals.

3. We do not collect any personally identifiable information via our website except what you choose to send us.

4. We use any information we do hold about you to give you information about our goods and services, to process any order for goods or services which you place, and to inform you of difficulties in supply or payment or of such particulars as delivery times or directions to venues for events.

5. We do not share any information about you with anyone else except Dentron Ltd, and except that as a service to our professional customers we may disclose your contact details to members of the public who seek the services you provide (unless you instruct us otherwise).

6. You may choose not to have any of your details disclosed by us to anyone. You may also choose not to allow us to send you general information about new goods and services of ours.

7. We operate strict security procedures to prevent information about you from leaving our control and accidentally becoming available to anyone else.

8. We do not store any financial information about you, either on a computer or on paper.

9. We use and regularly update anti-virus software and anti-spyware software on all our computers.

10. We maintain secure systems and applications on all our computers at all times.

11. We maintain a policy which addresses information security, review it regularly, and amend it as necessary.

12. We publish this policy on our website and make it available in printed form on request.

13. These procedures are designed to protect not only the security of any information we hold about you but also its integrity and accuracy, and to prevent its misuse and unauthorised alteration.

14. We will disclose to you all the information we knowingly hold about you if you ask us to do so (having given us reasonable proof that you are the person to whom the information relates). You may request this information by writing to us at our registered office, by telephoning us, by faxing us or by emailing us.

15. You can also use these means to contact us in order to correct any information we hold about you.

16. Our registered office address is Llys Myrddin, Efailwen, Clynderwen, Carmarthenshire SA66 7XG, UK.

17. Our telephone number is +44 (0) 1994 419802.

18. Our fax number is +44 (0) 1994 419796.

19. Our email address is osg@openstudygroup.org.uk.

20. Our website address is http://www.openstudygroup.org.uk.

21. Our Terms and Conditions of Business are available on our website and in printed form on request, and take precedence over all other statements governing transactions between us and you except where provided otherwise by law.

22. Open Study Group Ltd is registered with the Data Protection Registrar.

23. All of the foregoing undertakings are governed by English law and subject to the direction of the Court, and to our co-operation with lawful requests for information by the police or bodies with statutory authority to make such requests.

24. This policy was last revised on 13 July 2010.